Once you've registered a .eco domain, you'll need to set up a .eco profile before you can start using your new domain.

You should have received the activation email from activate@profiles.eco with the subject line Activate [yourdomain].eco.

This email should have been sent to the email address you used to register your .eco domain. It contains a unique link for you to configure your .eco profile.

If you can't find this email, you can have it resent from the profiles.eco sign in page.

Screenshot of the profiles.eco sign in page

Clicking 'Lost activation email?' will take you to a page where you can enter the .eco domain name you're trying to activate and the email address you used when you registered the name at your registrar.

Screenshot of 'Resend activation email' form

Frequently asked questions

When will I receive my .eco activation email?

Normally you should receive the activation email immediately after buying your .eco domain; however, in certain circumstances (especially if domain privacy services are enabled), it could take up to 2 hours for the email to arrive.

If you don't receive the email within 2 hours, please try using the 'Lost activation email' feature. If that doesn't work, please contact us by chat (click the button in the bottom right of this page) or email (support@go.eco) and we will help get the email to you.

Why am I seeing an "Invalid domain name or email address" error

Domain privacy services are offered automatically or as an option at many of our registrars. These services anonymize the contact details you provided when you registered the domain name.

If privacy is enabled on your domain name, you'll need to use this address to resend the activation email. Make sure this email is properly forwarding to an email address that you can access.

Trying to resend the activation email to an address other than the one associated with the registration will cause the 'Invalid domain name or email address' error.

If you're still having trouble, we can help! Chat with us using the button in the bottom right corner of this page or contact us anytime by email (support@go.eco) and we'll help you get set up.

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